Route 44 Toyota / Scion in Raynham, MA , successfully in operation for 15 years, offers an array of services, and is the first female owned New Car Dealership in New England.
Year after Year their excellence shows. They’ve received the Prestigious Presidents Award in Sales, Service & Customer Satisfaction eight times.
They believe in long term relationship with their Customers, Suppliers, and Associates. They take pride in the customer's buying experience. Knowing their Customers’ needs and assisting in any way needed, is what they do for everyone.
At ROUTE 44 TOYOTA / SCION their customers, families, Businesses, and loved ones always experience the highest quality customer experience, vehicle purchase, and delivery process.
There are many aspects in their repeat business that starts with maintaining wonderful relationships with their customers, including their infinite service.
A notated top notch memorable experience in how important Customer Satisfaction is to them, recently a customer had called late in the evening with a blown out tire. Sales Professional Steve Woodcock didn’t hesitate to assist the caller in how to find the locking lug nut key to change the tire. Steve asked,"Do you have a smart phone? Take a picture and send it to me.” With that picture he identified the correct Lug Key needed, and went to change the tire for him. When asked why he did that at closing, knowing the gentleman had roadside assistant, and a spare tire, Steve simply stated, “That’s my customer”.
General Sales Manager Larry Russo has been with the company 15 years supporting the Sales Staff, Training, Customer Relations, and Special Accommodations. Larry makes a total commitment to the customer buying experience and satisfaction.
Business Managers Joel DiLillo, Joe Finley and Jim Lanczycki, waste no time in this process of preparing the final documents in the Business office, and with these 3 full time staff members you are in/out and on your way.
Service Manager Mark Vieira takes great pride in his department and has six full time Service Consultants. They share a combined knowledge of more than 30 years, they undertake and handle customer needs with precision and experience.
Parts Manager Paul Correia also has a four person full time staff as well, with a combined experience of 80 plus years. Their Knowledge and field of expertise is not limited to just Toyota and Scion, they specialize in all makes and models; so whatever the part needed may be, or special order, along with business purchases, they have it covered.
Internet Business Development Center Manager, Bobby Ryan, works with all incomingcalls, all Internet leads, and request. He accommodates all customers’ specifics and gets itexactly right.
Fleet and Business Solution Manager, Joy Crossman, works directly with businesses,small and large, from 1 vehicle to 100. She facilitates and expedites their buying process.“Going directly to my customers for their buyingneeds is exactly what they need, their time is so valuable running their own Business, that astreamline purchase experience is needed and lets them get back to Business; it is simply a complete convenience.”Keeping close relationships allows her to tailor products, and services specific to their needs. She doesn’t forget Organization or special incentives to the employees or her Business customer base, so everyone benefits.
Sales Professionals: These23 individuals constantly train in product knowledge to inform you with the most precise, accurate and up to date information. They are completely dedicated in giving you the best vehicle purchase and delivery experience.
Our Current and Future Goals are to continue focusing on Customer Service, Customer Relation’s, and Customer Satisfaction and provide the highest quality of assistance to each and every one of our customers. They continue to participate in community, events and local outreach.
ROUTE 44 TOYOTA/SCION 1154 New State HighwayRaynham, MA. 02767 www.route44toyota.com
Showroom Hours: Mon. - Thurs. 9:00am to 8:30pm. Sat. 9am to 6pm. & Sun. 12pm. to 5pm.
Service and Parts Dept. Hours: Mon. - Thurs. 7:30am. to 7:30pm. Fri. 7:30am to 6:00pm Sat. 8am to 6pm & Sun 8amto 1pm
For more information contact:
Sales (508) 824-4404 Fleet/Business Solution (855) 336-3922 Service (508) 967-3638 Parts (508) 967-3654